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Bord Gáis Energy (BGE) has launched its 'Think Beyond'
App for the iPhone, which is the first of its kind in Ireland
from an energy utility and is the first step in Bord Gáis
Energy’s commitment to develop smart phone applications in
line with customer requirements.
The Think Beyond App will give customers greater control
over their energy accounts and the opportunity for gas customers
to submit accurate meter readings.
The Think Beyond App will give customers access to -
- Current energy account balance
- Billing dates
- Payment amounts & payment dates
- Directory of customer contact numberss
- Safety messages
- and
- Instructions on how to read gas/electricity
meters.
John Mullins, Chief Executive, Bord
Gáis Energy said - “This is the first step in a strategic
programme. Bord Gáis Energy is committed to using and developing
new/smart technologies to improve and develop the customer
experience and how they interact with their energy accounts
and Bord Gáis Energy.
"Our vision for the future is that customers will be
able to interact and keep up to date with their energy accounts
via mobile devices. Today, we are launching the iPhone
app - in the coming months, we will expand functionally and
also extend the app to other mobile devices.”
Additional functionality will include the option to pay
gas or electricity bills via the app, push notification
to the app when a bill has been issued, when a meter read
is due and when a boiler service is due.
Further down the line, electricity meter reading, the ability
to add an appliance servicing account and smart meter integration
are all likely options.
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